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Login not working #14440

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4 tasks done
GutHib opened this issue Jan 21, 2025 · 1 comment
Open
4 tasks done

Login not working #14440

GutHib opened this issue Jan 21, 2025 · 1 comment

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@GutHib
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GutHib commented Jan 21, 2025

⚠️ Before posting ⚠️

  • This is a bug, not a question or an enhancement.
  • I've searched for similar issues and didn't find a duplicate.
  • I've written a clear and descriptive title for this issue, not just "Bug" or "Crash".
  • I agree to follow Nextcloud's Code of Conduct.

Steps to reproduce

Nextcloud used to work fine on my Android. A few days ago, I logged out (or in the app's term, deleted account info) for reasons unrelated. Today I wanted to connect again, but it's just not possible: Nextcloud app forwards me to the browser, I enter my credentials and give permissions until the browser window tells me that everything should be fine. But when I return to the nextcloud app, I'm returned to the page where I need to enter the server name.

Expected behaviour

Tried this multiple times, tried different browsers, updated to the newest Fdroid version, reinstalled, explicitly erased cache and user data. Also updated the Nextcloud server - always same result.

Actual behaviour

Connecting with the Nextcloud cookbook app (it connects directly and doesn't rely on the Nextcloud main app) works just fine, so at this point I'm assuming the issue is with the Nextcloud Android app.

Android version

11

Device brand and model

Galaxy S5

Stock or custom OS?

Custom (explain in "additional information")

Nextcloud android app version

3.30.7

Nextcloud server version

29.0.11

Using a reverse proxy?

I don't know

Android logs

No response

Server error logs

Additional information

No response

@GutHib
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GutHib commented Jan 21, 2025

So this is a bit odd. I finally managed to log in after fiddling around a bit more. Last thing I did was uninstall a webview update - except that after the uninstall it still didn't work. But eventually, it did. Anyway, still not sure about the true culprit as the cookbook app had no issues - even if webview contributed to the problem, the nextcloud app shouldn't take it as the sole excuse for failing. ;)

Maybe this at least helps someone runnin into similar issues.

@joshtrichards joshtrichards added feature: authentication Authentication or accounts related stable-3.30 labels Jan 25, 2025
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