When I clicked on the SPAN ID, it opened a 404 page.

[yogkin]

Self-Hosted Version

25.1.0

CPU Architecture

x86_64

Docker Version

Docker version 27.2.0, build 3ab4256

Docker Compose Version

Docker Compose version v2.20.3

Machine Specification

• My system meets the minimum system requirements of Sentry

Steps to Reproduce

Expected Result

When I clicked on the SPAN ID, it opened a 404 page

Actual Result

Event ID

No response

[aldy505]

Heya!

Can you make sure that you have the correct feature flags on your sentry/sentry.conf.py?

self-hosted/sentry/sentry.conf.example.py

Lines 274 to 335 in 9eea781

	SENTRY_FEATURES["projects:sample-events"] = False
	SENTRY_FEATURES.update(
	{
	feature: True
	for feature in (
	"organizations:discover",
	"organizations:events",
	"organizations:global-views",
	"organizations:incidents",
	"organizations:integrations-issue-basic",
	"organizations:integrations-issue-sync",
	"organizations:invite-members",
	"organizations:metric-alert-builder-aggregate",
	"organizations:sso-basic",
	"organizations:sso-rippling",
	"organizations:sso-saml2",
	"organizations:performance-view",
	"organizations:advanced-search",
	"organizations:session-replay",
	"organizations:issue-platform",
	"organizations:profiling",
	"organizations:monitors",
	"organizations:dashboards-mep",
	"organizations:mep-rollout-flag",
	"organizations:dashboards-rh-widget",
	"organizations:metrics-extraction",
	"organizations:transaction-metrics-extraction",
	"projects:custom-inbound-filters",
	"projects:data-forwarding",
	"projects:discard-groups",
	"projects:plugins",
	"projects:rate-limits",
	"projects:servicehooks",
	)
	# Starfish related flags
	+ (
	"organizations:deprecate-fid-from-performance-score",
	"organizations:indexed-spans-extraction",
	"organizations:insights-entry-points",
	"organizations:insights-initial-modules",
	"organizations:insights-addon-modules",
	"organizations:mobile-ttid-ttfd-contribution",
	"organizations:performance-calculate-score-relay",
	"organizations:standalone-span-ingestion",
	"organizations:starfish-browser-resource-module-image-view",
	"organizations:starfish-browser-resource-module-ui",
	"organizations:starfish-browser-webvitals",
	"organizations:starfish-browser-webvitals-pageoverview-v2",
	"organizations:starfish-browser-webvitals-replace-fid-with-inp",
	"organizations:starfish-browser-webvitals-use-backend-scores",
	"organizations:starfish-mobile-appstart",
	"projects:span-metrics-extraction",
	"projects:span-metrics-extraction-addons",
	)
	# User Feedback related flags
	+ (
	"organizations:user-feedback-ingest",
	"organizations:user-feedback-replay-clip",
	"organizations:user-feedback-ui",
	)
	}
	)

[tshankar35]

Facing the same issue, same specs. Commenting here to follow the thread. Thanks

[aldy505]

@yogkin @tshankar35 Can you provide the path of the "not found" link? I cannot see the path from the screenshot above.

[tshankar35]

Hi @aldy505
Here's the URL

Masked out the PIIs. Thanks

https://sentry.XXXX.com/organizations/XXXX/insights/frontend/XXXX-ui:5976c5a600b94422a7a1bdf66cac5726/?domain=%2A.XXXX.com%3A4310&project=13&statsPeriod=7d&transactionMethod=#span-825bb18eacc738c1

[aldy505]

@tshankar35 can you try this solution? #3559 (comment)

[yogkin]

@tshankar35 can you try this solution? #3559 (comment)

This worked for me

[aldy505]

Pinging you guys @BYK @hubertdeng123 @gggritso @Zylphrex, circling back per #3239, is it a good time now to enable those flags that are defined here? #3559 (comment)

[gggritso]

@Abdkhan14 are you the right person to make the call here? I'm not sure on what's supposed to be enabled where and where the span ID links are supposed to go based on the enabled flags

[tshankar35]

thank you @aldy505 the solution worked!

[aldy505]

@Abdkhan14 @gggritso Been a week, any updates?

[Abdkhan14]

Hey @aldy505 thank you for being patient with this, enabling the trace-view-v1 flag should be solving this issue. I'm working on a fix for when trace-view-v1 is disabled, as the page should not 404.

[aldy505]

I'm closing this issue since the fix has been implemented.