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Ente Photos launches with blank black background #4970

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mihlkaen opened this issue Feb 5, 2025 · 2 comments
Open

Ente Photos launches with blank black background #4970

mihlkaen opened this issue Feb 5, 2025 · 2 comments
Labels
- photos Relates to the Ente Photos --desktop Plaftorm is desktop

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@mihlkaen
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mihlkaen commented Feb 5, 2025

Description

Endeavor OS (Arch Linux based), ente-desktop-bin from AUR (https://aur.archlinux.org/cgit/aur.git/tree/PKGBUILD?h=ente-desktop-bin)

Closing and reopening via terminal

$ ente-desktop
strict mode: missing type "object" for keyword "properties" at "#/properties/windowBounds" (strictTypes)
Checking for beta autoupdate feature for deb/rpm distributions
Found package-type: rpm
[13421:0204/190420.400698:ERROR:gl_surface_presentation_helper.cc(260)] GetVSyncParametersIfAvailable() failed for 1 times!
[13421:0204/190426.924421:ERROR:gl_surface_presentation_helper.cc(260)] GetVSyncParametersIfAvailable() failed for 2 times!
[13421:0204/190426.927593:ERROR:gl_surface_presentation_helper.cc(260)] GetVSyncParametersIfAvailable() failed for 3 times!
[13421:0204/190445.468244:ERROR:display.cc(191)] Frame latency is negative: -5.248 ms

After deleting /.config/ente , ente relaunches and properly displays photos/albums after re-signing in. No new error messages.

$ ente-desktop
strict mode: missing type "object" for keyword "properties" at "#/properties/windowBounds" (strictTypes)
Checking for beta autoupdate feature for deb/rpm distributions
Found package-type: rpm
[14531:0204/191135.058604:ERROR:gl_surface_presentation_helper.cc(260)] GetVSyncParametersIfAvailable() failed for 1 times!
[14531:0204/191135.064883:ERROR:gl_surface_presentation_helper.cc(260)] GetVSyncParametersIfAvailable() failed for 2 times!
[14531:0204/191142.658838:ERROR:gl_surface_presentation_helper.cc(260)] GetVSyncParametersIfAvailable() failed for 3 times!

Seems to work for a few days then goes back to blank screen and requires re-wiping the config folder.

Version

1.7.8

What product are you using?

Ente Photos

What platform are you using?

Desktop - Linux

@mnvr
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mnvr commented Feb 5, 2025

This might be related to, and fixed by, #4899. That fix is already in the nightly builds (https://github.com/ente-io/photos-desktop/releases), or you might just wait for a week or so, the next stable release 1.7.9 is expected in a week or so.

If it happens even after updating to 1.7.9, could you retain the recent lines from the logs (~/.config/ente/logs/ente.log) and see if there is anything that catches your eye there (or send them to support, citing this issue).

@mnvr
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mnvr commented Feb 5, 2025

Just saw that you also mentioned AUR. Official builds might not have the issue - https://ente.io/download

@mnvr mnvr added --desktop Plaftorm is desktop - photos Relates to the Ente Photos labels Feb 5, 2025
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Labels
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