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This scenario happened in our company and it can open room for fraud if not checked.
In the PoS module, an entry was made and one of the entered items wasn’t complete, The physical quantity ordered was more than the system quantity, hence the system prompted with a warning that the stock entered wasn’t enough for sale and the settings didn’t permit negative stock.
The person went ahead to click on the print button(But in reality should have informed about the warning) which eventually ignored that warning, and printed out the invoice for the customer. Though the system didn’t capture that transaction in records, This step can lead to fraud as the customer can claim in connaivance with the sales person to carry the goods, leading to System record Mismatch with physical record in stocks.
The Particular transaction was stored in "Draft Mode", However, if the printed invoice paper is given to a staffer in charge of goods to bring out the items, seeing everything being ok on paper will innocently follow suit. This has to be avoided
How do we set the system such that if an item line isn’t having enough stock and the entry is made, the buttons and the PoS payment terminal is grayed off so the alert or warning can be adhered to?
I also think or suggest that if an invoice is printed out, if payment is made, it should come out with a status - Paid on the Invoice, if Part Part Payment - Part Payment, If No payment, then - Unpaid.
Summary
Stock Ordered is more that Stock in System - Grey off Print button and Payment box to disallow further action (This is where negative stock wasn't enabled)
The Status of payment shown on the PoS Screen should also reflect on the print out as explained on the last paragraph
The text was updated successfully, but these errors were encountered:
This scenario happened in our company and it can open room for fraud if not checked.
In the PoS module, an entry was made and one of the entered items wasn’t complete, The physical quantity ordered was more than the system quantity, hence the system prompted with a warning that the stock entered wasn’t enough for sale and the settings didn’t permit negative stock.
The person went ahead to click on the print button(But in reality should have informed about the warning) which eventually ignored that warning, and printed out the invoice for the customer. Though the system didn’t capture that transaction in records, This step can lead to fraud as the customer can claim in connaivance with the sales person to carry the goods, leading to System record Mismatch with physical record in stocks.
The Particular transaction was stored in "Draft Mode", However, if the printed invoice paper is given to a staffer in charge of goods to bring out the items, seeing everything being ok on paper will innocently follow suit. This has to be avoided
How do we set the system such that if an item line isn’t having enough stock and the entry is made, the buttons and the PoS payment terminal is grayed off so the alert or warning can be adhered to?
I also think or suggest that if an invoice is printed out, if payment is made, it should come out with a status - Paid on the Invoice, if Part Part Payment - Part Payment, If No payment, then - Unpaid.
Summary
The text was updated successfully, but these errors were encountered: