Traffic levels seem very low for July and August for Healthcare.gov - is it possible to request a review?

[mm225022]

I have noticed that the visits recorded for July of 2024 (and part of August 2024) for Healthcare.gov and CuidadoDeSalud.gov seem to be extremely low.

The following graphs show weekly visits for these two sites. I have contrasted with the prior two years. The week ending dates are matched to be the same for all three years.

I was wondering if the data could be reviewed as it looks like there may be a data issue for several of the weeks.

Thanks.

[levinmr]

@mm225022

Hello, I would like to begin looking into this discrepancy. What is the data source you are using to power the graphs above? Is it the DAP API, or in the GA4 console?

[mm225022]

Thank you Mike.
It's the DAP API:
https://api.gsa.gov/analytics/dap/v2/domain/www.healthcare.gov/reports/domain/data?api_key=....
https://api.gsa.gov/analytics/dap/v2/domain/www.cuidadodesalud.gov/reports/domain/data?api_key=....

[levinmr]

After investigating, there is indeed an anomaly for the API data during this period of about 35 days. I ran a test process in our dev environment yesterday to backload the data for the period. It did update many values significantly, and seems to be in line with the data I see in the Google Analytics dashboard now.

I'll be running the same process in production today, and I will let you know when it completes and I've validated the data is correct.

[mm225022]

Thanks Mike. I appreciate it. Please keep me posted.